1. Eligibility for Returns - Items must be returned within 3 days of purchase. - The item must be in its original condition, unused, unwashed, with tags attached, and in its original packaging. 2. Non-Returnable Items - Sale items, clearance items, and free gifts are non-returnable. - For hygiene reasons, we cannot accept returns on certain items like underwear, swimwear, and hair accessories. 3. Proof of Purchase - A valid receipt or proof of purchase is required for all returns and exchanges. 4. Refunds - Refunds will be issued by credit term. No cash refund(s) are allowed. 5. Exchanges - We offer exchanges for items that are defective or damaged. If you need to exchange an item for a different size or color, please visit our store or contact our customer service. 6. Return Process - Customers can return items in-store or by mailing them to our return address. If mailing, please contact us first for return authorization and instructions. - Customers are responsible for paying shipping costs for returning items, except in cases of defective or incorrect items received.